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TeleTech Chairman and CEO Acquires Additional TeleTech Stock via Option Exercise

ENGLEWOOD, Colo.-( Business Wire )-

TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest global providers of transformational customer experience strategy, technology and business process outsourcing solutions, today announced that Ken Tuchman, chairman and chief executive officer, exercised options to purchase 420,000 shares of TeleTech common stock at $11.83 per share for a total of $5.0 million on December 16, 2011. Mr. Tuchman currently intends to retain all 420,000 shares.

The exercised options were granted to Mr. Tuchman in February 2002 and are scheduled to expire on their 10-year anniversary in February 2012.

“I remain very optimistic about the future of TeleTech and believe my increased investment demonstrates my ongoing commitment to the company and to delivering strong returns to our shareholders,” said Ken Tuchman, chairman and chief executive officer.

ABOUT TELETECH

For nearly 30 years, TeleTech and its subsidiaries have helped the world’s most successful companies design, build, implement and manage superior customer experiences across the customer lifecycle in order to drive shareholder value. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 44,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Our companies deliver award-winning integrated solutions in support of customer innovation, revenue generation, technology innovation, enterprise innovation, learning innovation and professional services. For additional information, please visit www.teletech.com.

TeleTech Holdings, Inc.Investor ContactKaren Breen, 303-397-8592orMedia ContactJeanna Blatt, 303-397-507


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