Mercer Launches New Workforce Metrics and Analytics Solution – Mercer iknowsm

Published on Tuesday, 31 January 2012 09:04 Written by TradersHuddle Staff

NEW YORK-( Business Wire )-

Mercer announced today the launch of Mercer iknow^sm, (www.mercer.com/iknow) a new workforce metrics and analytics solution designed to empower today’s business leaders who face mounting challenges in connecting their disparate data sources to make fact-based workforce decisions and to align them with the greater business strategy. By bringing together in-house organizational data and Mercer’s industry data, intellectual capital, consulting and proprietary technology into one comprehensive solution, Mercer iknow can help business leaders to go from “I think” to “I know”.

“Our clients have trusted us for more than two decades to address their human capital and related business issues with a focus on deep, insightful workforce metrics and more predictive workforce analytics,” said Patricia A. Milligan, President, Talent, Rewards and Communication, Mercer. “With the launch of Mercer iknow, we have introduced a truly ‘next-generation’ solution into the marketplace that addresses many of the key global business challenges of today and tomorrow – projecting workforce needs and sources of talent to support business strategies, prioritizing choices and maximizing investments.”

Mercer iknow is a subscription-based offering delivered via a user-friendly and intuitive cloud-based platform. Mercer iknow incorporates a sophisticated set of metrics to jump start an organization’s analytics efforts. Moreover, its flexible design allows for additional company-specific metrics at any time. As a result, additional metrics and data sets can be added as appropriate in areas such as employee engagement, talent management, compensation and benefits, sales/CRM and HR effectiveness.

“When we talk to organizations about their most pressing human capital issues, they often describe the challenge and frustration of collecting, understanding and analyzing different data sources into something impactful and actionable for senior and front-line management,” said Brian J. Kelly, Global Commercial Leader of Metrics and Analytics for Mercer’s Talent, Rewards and Communication business and who has leadership responsibility for the Mercer iknow initiative. “This lack of clarity leads many HR and business leaders to base recommendations and decisions on ‘I think’ type hunches rather than ‘I know’ type information and insights. Our singular goal in building Mercer iknow is to empower fact-based workforce decisions that are relevant and clearly aligned to the execution of our clients’ business strategies.”

“HR leaders are challenged like never before to help their organizations drive business results with timely and relevant human capital metrics and analytics,” said Naomi Bloom, Managing Partner, Bloom & Wallace. “Bringing together the right blend of insight, advice, guidance and technology has proven difficult for even the most sophisticated HR functions, especially when confronted with myriad, less than ideal data sources. The Mercer iknow solution links these elements together in a meaningful way to enable better human capital decisions which, via client execution, are intended to drive improved business results.”

To learn more about Mercer iknow, please visit www.mercer.com/iknow.

About Mercer

Mercer is a global leader in human resource consulting and related services. The firm works with clients to solve their most complex human capital issues by designing and helping manage health, retirement and other benefits. Mercer’s 20,000 employees are based in more than 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital. With 52,000 employees worldwide and annual revenue exceeding $10 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information, visit www.mercer.com. Follow Mercer on Twitter @MercerInsights.

MercerBruce Lee, +1-212-345-0553bruce.lee@mercer.comorStacy Bronstein, + This e-mail address is being protected from spambots. You need JavaScript enabled to view it.