MELBOURNE, Australia, March 18, 2012 /PRNewswire/ -- Computershare Investor Services Australia today announced that it has received the top percentage of positive responses for overall performance in the latest Australian Registry Service Provider Survey 2012, a survey of companies in the S&P/ASX200 published by J.P. Morgan and Chartered Secretaries Australia (CSA).
Computershare received the top percentage of positive responses for overall performance across all registry service providers. Additionally, 75% of responses said that Computershare added value to their business.
"We're constantly listening to what our clients need" said Greg Dooley, Managing Director, Computershare Investor Services Australia, "and have been working hard in responding to their feedback. We've increased our reporting and knowledge sharing capacity which means that we're providing our clients with more benchmarking data and market insights than ever before, and they clearly value our approach."
Computershare's dedication to quality improvement programs have led to quicker processing times and increased accuracy. Computershare is continuously developing leading proprietary technologies that aim to reduce risk and simplify processes securely for its clients and their shareholders.
Taking care of our clients' nearly 11,000,000 shareholders is Computershare's priority. Annually, Computershare Investor Services Australia solves problems and queries for nearly 3,500,000 unique shareholder contacts.
"We're committed to recruiting and retaining the most experienced and knowledgeable people in our industry to deliver the best outcome for our clients. Their team work and commitment to great service has been recognised through this independent survey result," added Dooley.
About Computershare Limited (CPU)
Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
For more information, visit www.computershare.com
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