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Radian Guaranty Expands Client Education Department
Published on Thursday, 17 May 2012 08:15 Written by TradersHuddle Staff
PHILADELPHIA-( Business Wire )-Radian Guaranty Inc., the mortgage insurance (MI) subsidiary of Radian Group Inc. (NYSE: RDN), today announced the addition of seasoned trainer Susan Walsh as the Southern Regional Training Manager. In this new role, Susan is responsible for providing product training, as well as operational and sales skills training, to Radian’s customers in the southern United States. Susan joins Radian with more than 30 years of mortgage experience including mortgage processing and underwriting, sales, sales management and training. During the last 16 years, Susan has focused on training design, development and delivery and leadership coaching to mortgage professionals.
Susan Walsh, new Training Manager at Radian (Photo: Radian Group Inc.)
Prior to joining Radian, Susan spent ten years with Bank of America where she held several roles supporting the consumer real estate mortgage division. In this position, Susan had the opportunity to create and redesign sales curriculum and continuing education materials for mortgage loan officers and managers. In addition, Susan was part of the team responsible for creating and implementing the first leadership development program for all mid-level leaders in the consumer division at Bank of America.
“We’re excited to have Susan join the client education team to serve our lending partners in the southern part of the U.S.,” said Brien McMahon, Radian’s chief franchise officer. “I’m proud of what our trainers have accomplished, clearly establishing themselves as the premier training team in the mortgage insurance industry. Training has become an obvious value-added service for many of our customers – 17,000 trained in 2011 alone! By adding a veteran like Susan to this talented team, we’re hoping to continue our success and exceed customers’ expectations.”
Radian’s client education department was established in 2006 to help mortgage professionals of all experience levels stay educated and informed. Complimentary training is offered in three format options including in-person, instructor-led webinars and self-directed web-based training. View Radian’s course catalog for more information.
“As the market shifts and new challenges present themselves, it’s important that Radian ramp up training efforts to meet customer demand,” stated Kelli Brookman, director of national training for Radian. “Our training group has evolved quite a bit since 2006 and we now offer fully customized training programs for our customers. In a competitive market environment, training is a simple way customers can get ahead, and it’s our goal to help them do just that.”
"We have utilized Radian's training programs for years and find their programs exceptional,” said Kris Roberts, vice president of training for Wintrust. “The trainers are very knowledgeable and the programs are both thorough and entertaining. Our employees come away knowing that they learned something valuable that will aid them in performing their jobs more effectively."
Radian Group Inc. (NYSE: RDN), headquartered in Philadelphia, provides private mortgage insurance and related risk management products and services to mortgage lenders nationwide through its principal operating subsidiary, Radian Guaranty Inc. These services help promote and preserve homeownership opportunities for homebuyers, while protecting lenders from default-related losses on residential first mortgages and facilitating the sale of low-downpayment mortgages in the secondary market. Additional information may be found at www.radian.biz.
Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50281256&lang=en
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