Compuware Presents Live Holiday Readiness Webcast Featuring Independent Research Firm: "The Impact of Customer Satisfaction on Your Business"
Published on Thursday, 19 July 2012 16:29 Written by TradersHuddle Staff
DETROIT, July 19, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced a live webcast featuring Forrester Research, Inc. that will highlight best practices to help organizations prepare for the online holiday shopping season to ensure their websites give customers a postitive online experience during peak holiday traffic.
|Title:||"The Impact of Customer Satisfaction on Your Business"|
|When:||Thursday, July 26, 2012|
|Time:||1 p.m. Eastern time / 10 a.m. Pacific time|
|Presenters:||Megan Burns, Principal Analyst, Forrester Research; Mark Eshelby, Web Load Testing, Senior Product Manager, Compuware APM|
||The stakes do not get any higher for e-commerce professionals than during the holiday season. Q4 revenue alone can make or break an organization's annual goals; in just one holiday-season hour, online traffic volumes can exceed those normally seen in an entire summer month.|
|Studies show that if a website doesn't perform well, 78 percent of consumers will go to a competitor's website. Compuware wants organizations to be prepared, and now is the time to start.|
|What:||During this free holiday readiness webcast, attendees will learn:|
|● how customer experience impacts the bottom line;|
|● how online customers behave when there are problems; and|
|● what you can do to prepare thoroughly for holiday website traffic.|
Compuware APM® is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market's only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.
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Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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