KMC On Demand(SM) Launches Custom Online Learning Center for NACA

Published on Thursday, 26 July 2012 13:08 Written by TradersHuddle Staff

ATLANTA, July 26, 2012 /PRNewswire/ -- KMC On Demand, a leading provider of learning technologies and online education for the insurance claims industry, has developed and launched a customized online learning center to train members of the National Association of Catastrophe Adjusters (NACA).

"Ongoing education is a requirement for adjusters so they can perform to the best of their ability in the field," said Wanda Hogan, president of NACA. "This need has become more pronounced with the rapid deployment of technology and the many new adjusters entering the field. Our partnership with KMC On Demand allows us to serve NACA members with quality, accredited content at the best value."

The learning center provides access to more than 200 hours of training in adjusting topics that range from auto, property and casualty claims to workers compensation and fraud. It also offers access to the Property Technical Certification (PTC), which is a new, industry-specific certification program for property adjusters developed by KMC, a unit of Crawford & Company, in conjunction with an insurance industry advisory committee.

To promote continuing education to the NACA membership, KMC will offer its "Insurance Ethics" course for free to all members. This three-module course addresses ethical standards, examines insurance regulations and the applicability of state and federal insurance law to claims adjusting, and discusses the nature of the relationship between the insured and the insurer.

Courses in the center are approved by all states that require continuing education credits for adjusters, and KMC will apply for and track credits for those who use the learning center. Adjusters may purchase courses individually or access all courses for an annual fee. 

In addition to the training courses, the site links to adjuster-relevant information such as social networks and blogs, state licensing requirements, career resources and job outlooks, and analytic reports on storms and earthquakes.

"The NACA learning center offers a one-stop shop that brings together relevant resources helpful to all CAT adjusters," said Douglas Dell, senior vice president of E-Learning Services for Crawford (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions. "We will continue to work with the association to promote continuing education for adjusters that will enhance standards for the industry and professional service delivery to the insured."

About KMC On Demand

KMC On Demand is a unique platform that marries cutting-edge knowledge management technology with vetted and customized insurance courses and performance support information that adjusters can easily reference. KMC On Demand is part of Crawford Educational Services, a unit of Crawford & Company that is a full-service provider of classroom, online and blended educational opportunities for claims professionals.

SOURCE Crawford & Company